Frequently asked questions
Have a question about shopping with The Fresh Market? Start here.
How do I place an order?
Browse our online store, choose your items and add them to your cart. Review your cart, then continue to checkout to enter your details and complete your order.
What currency are your prices in?
Our store prices are listed in euros (EUR).
How is my order shipped, and can I track it?
We ship orders through ACS Courier and provide a tracking number so you can follow your shipment.
Where can I find information about a product?
Check the individual product page for the details available for that item. If you need more information before ordering, please get in touch through our Contact page.
How can I ask about an order?
Please use our Contact page and include your order number, if you have one, along with your question. Do not include payment card details.
What if I need help before placing an order?
Visit our Contact page to send us your question. Tell us which product or part of your order you need help with so we can assist you.